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Whitham Mills Secures Top 20 Retailer National Service Contract

Manchester-based engineering company Whitham Mills (WME) has secured a national service contract with one of the biggest multi retailers in the UK. Having previously installed 2 x 50H semi-automatic balers and 4 x GB1108’s from their fully automatic channel baler range.

Signed in November 2017, the contract consists of quarterly service, parts and maintenance over three years as well as 24/7 breakdown assistance 364 days of the year.

Whitham Mills has an exceptional, long-standing relationship with the retailer and have been designing, manufacturing and supplying equipment to meet their waste management needs for over a decade, baling material such as cardboard and providing innovative solutions like a mechanism to clear the hopper on a fully automatic baler and act like a pre-press installed on one of their GB1108s as well as multiple cage and bin tippers across their multi-site network.

Whitham Mills’ Managing Director, Ben Smart is pleased about the new contract and the service department’s continued growth:

“This is a great contract for Whitham Mills’ service department and demonstrates our outstanding customer relationship and engineering acumen. We will be servicing and maintaining all their equipment for the next three years across their entire DC network.”

“This contract is the latest in a succession of service and maintenance packages we have won proving our reputation for providing a reliable, cost-effective and specialist service.”

Fully Automatic Baling Systems

  • The customer has access to an extensive ‘in-factory’ training programme
  • Skilled engineers on the other end of the phone as the first port of call
  • 90% of breakdowns we can attend site same day
  • 95% of breakdowns are first time fix
  • Nationwide service provided by skilled engineers
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Our Latest Case Study

RDF and Multi Waste Twin Ram Baler

Q: Flexibility of materials whilst still producing exceptional bale weights…

A new RDF and multi material recycling customer came to Whitham Mills with low bale weights from their existing channel baler at one of...

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Contact Us

Here at Whitham Mills we have been providing excellence in service since 1999.

Speak to one of our friendly staff members today on 01706 811 880 or email us on sales@whithammills.com

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We cover a wide range of sectors, from Local Government to Retailers. Take a look at some of our case studies for each sector our sectors page.

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Our Latest Case Study

RDF and Multi Waste Twin Ram Baler

Q: Flexibility of materials whilst still producing exceptional bale weights…

A new RDF and multi material recycling customer came to Whitham Mills with low bale weights from their existing channel baler at one of...

Find out more

Contact Us

Here at Whitham Mills we have been providing excellence in service since 1999.

Speak to one of our friendly staff members today on 01706 811 880 or email us on sales@whithammills.com

Our Sectors

We cover a wide range of sectors, from Local Government to Retailers. Take a look at some of our case studies for each sector our sectors page.

Sectors Covered

Our Latest Article

Five handy tips to help you recycle at work!

When it comes to recycling at work other things can often take priority, however, with a few simple steps, your business can maximise on...

Read more

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